Training guide for supervisors

1. Prepare the headsets

1. Make sure to have the Pixaera app installed on all devices you’re bringing to the training facility. Also ensure that all required modules are pre-downloaded on all devices prior to the training date. For step-by-steps instructions follow the instructions here.
2. Charge all devices in advance and make sure to turn them off to preserve power. You can do that by holding down the power button for at least three seconds until the indicator light turns off and you hear the power down chime.
3. Inspect the training site beforehand to confirm good internet access. In case of weak connection, consider bringing a dongle or using your mobile device as a hotspot for the Oculus Quest 2. You can also purchase sessions to use the app in Offline Mode.
4. Make sure there is enough room for all devices being set up in the space. We recommend arriving an hour or two earlier to connect the headsets to the internet and configure stationary boundary for each headset. For tips on how many headsets you can set up in a specific space, read here.
5. It’s critical that you go through steps 2 to 4 below to familiarize yourself with the process prior to facilitating any training. Complete a few modules then test the whole process on one or two new users to ensure that you are ready.

2. Pre-training induction

💡If conducting a dedicated training session, it is beneficial to begin with a formalised VR induction at the beginning of a training session to run through key practices for VR conduct for the trainee, granting them the opportunity to understand what they expect to see and how to navigate the headset as well as within a module. Please see the example deck below:

Pixaera VR Induction.pdf

1. Ask the trainee to wash their hands, face and ears thoroughly with soap and water right before training.
2. Pass both controllers to the trainee and make sure that they get familiar and comfortable with the grip.
3. Explain that they will only be required to use the trigger button on either hand, whichever they’re comfortable with. Get them to interact with the trigger button a few times before taking away both controllers and storing them away safely.
   
   
4. Expand one of the following categories based on the intended authentication method. Ensure that the trainee(s) are aware of the content before wearing the headset:

• If the trainee(s) are signing in via VR pin

1. This is the sign-in screen. To sign in, type your 6-digit pin by hovering over the number and clicking with the trigger button.
   
   
2. This is the main dashboard. You will need to hover over any of the module tiles and press the ‘Start’, or ‘Retry’, button to access the module.
   
   
3. The red icon to the right of the menu bar is the ‘Stop Work’ button. Use it whenever you feel like there is something you need to intervene on.
   
   

• If the trainee(s) are accessing the training in “Guest Mode”

  1. This is the main dashboard. You will need to hover over any of the module tiles and press the ‘Start’, or ‘Retry’, button to access the module.
  
  
  
  2. Once a module is selected, another pane will appear to type in the user’s First Name and Last Name (and if necessary, their Employee ID, although this can be an ID as appropriate). Once you complete these details and select continue you will be able to continue on in the module.
  
  

  💡As the training facilitator it may be preferable to complete these details on behalf of the trainee, especially since this could be there first time in VR and typing in VR may require some getting used to. Instead pausing the module before it starts and then putting them in the headset may be favourable.

  
  
  3. The red icon to the right of the menu bar is the ‘Stop Work’ button. Use it whenever you feel like there is something you need to intervene on.
  
  

• If the trainee(s) are accessing the app in “Offline Mode”

  1. This is the main dashboard. You will need to hover over any of the module tiles and press the ‘Start’, or ‘Retry’, button to access the module.

     

  2. The red icon to the right of the menu bar is the ‘Stop Work’ button. Use it whenever you feel like there is something you need to intervene on.

     

3. To start training

1. Loosen the straps of the headset, and make sure to follow the steps below as you assist the trainee in wearing the headset:

   • For regular Meta Quest Straps

     1. Adjust the side straps

        

     2. Put on the headset and adjust the top strap

        

     3. Improve the clarity by gently moving the arms on either side of the headset up and down. To adjust the angle of the headset against your face.

        

     4. You’ll know that the headset is worn correctly when it’s resting lightly on your face, and the picture appears clearly.

        

   • For KIWI Elite Straps

     1. Loosen the strap by rotating the knob counter-clockwise.

        

     2. Place the headset on and tighten it until it’s snug on your face by rotating the knob clockwise.

        

        

     3. Detach the top strap, adjust the setting and re-attach it when it feels comfortable and snug on your face.

        

     4. You’ll know that the headset is worn correctly when it’s resting lightly on your face, and the picture appears clearly.

2. When the trainee confirms that the headset is comfortably secured, hand them each controller while announcing which controller they are about to handle (i.e. left or right).
3. Ensure that the trainee is facing the right direction (i.e. the sign in screen if they’re signing in via VR pin, or the main dashboard or the module resume screen).
   1. If it’s asking them to set up the guardian/stationary boundary, take control over the headset and set it up yourself before giving it back to them, repeating the previous steps. Alternatively, feel free to guide them through the process of setting up a stationary guardian yourself.
   2. If they can see the environment but don’t see the main menu, announce what you’re about to do then press and hold the Oculus button for 2 seconds to reset the view.
4. Guide the trainee and make sure that they have started the module and can see the correct surroundings related to the module they selected.

4. Post-training

Assist the trainee in removing their headsets by doing the following:

1. Take away both controllers and store them away safely.
2. If they’re wearing headphones, unplug the auxiliary cable from the Quest 2 and remove the headphones.
3. Remove the VR headset and charge it right away.
   
   

5. Survey form

Ask the trainee to complete the survey form before they leave the facility.

6. Prepare for the next training

Follow the hygiene and maintenance steps before storing everything away or preparing them for the next trainee.