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Certificates of Completion

The Certificates of Completion feature provides workers and contractors with clear, auditable proof that they have completed the correct safety training for their assigned group.

Certificates are dynamic — always showing the most up-to-date training status — and can be used for site access verification.

Admin experience

Enable automated certificate issuance

In the Training Configuration for a group, toggle Enable certificates.

💡 Find a guide on creating a Training Configuration here.

Once enabled:

  • Certificates are generated and sent by email automatically for users who complete all required modules.

  • The certificate’s status updates in real time based on:
    • Completed modules
    • Incomplete or expired modules
    • Any newly assigned training

Dynamic certificate behavior

  • VALID – All required training is complete and within validity period
  • INVALID – One or more required modules are incomplete, expired, or newly assigned after issuance
  • Certificates automatically revalidate once missing training is completed.

Manual individual certificates 

In addition to automated issuance, Admins can generate one-off PDF certificates for individual workers.

Admin experience:

  1. From the Organization Dashboard, go to Users.
  2. Select a user and generate their PDF Certificate.

Each certificate includes:
  • The user’s training history
  • All completed modules with completion dates

Here’s a PDF certificate example:

  1. Certificates can be:
    1. Downloaded by the admin
    2. Shared manually with site managers or compliance officers
  2. On-site managers can validate the certificate using the embedded passcode.


Pro tips

  • Use shorter validity periods for high-risk training modules to keep workers’ knowledge current.
  • Train site gatekeepers to recognize the VALID/INVALID status at a glance.
  • Periodically review your training configurations to ensure certificate accuracy.

Learner experience

  • Users receive their certificate by email immediately after completing all required training.
  • The certificate:
    • Can be shown at site entry for compliance verification
    • Displays a live compliance status
    • Lists completed and incomplete modules for transparency